Refund policy
We want you to be fully satisfied with your purchase from PureLivn.
Returns
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Returns are accepted within 30 days of delivery
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Items must be unused, in original packaging, and in resalable condition
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Proof of purchase is required
Non-Returnable Items
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Used products
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Damaged items due to misuse
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Clearance or final-sale items
Refunds
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Once your return is received and inspected, we will notify you
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Approved refunds will be issued to the original payment method within 5–7 business days
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
Damaged or Defective Items
If your product arrives damaged or defective, contact us within 48 hours of delivery with photos.